✅ Official sales and after-sales service agency of Faratel products in Alborz province
✅ More than 4 decades of experience in cooperation with Faratel Company in the field of PBX phones, UPS, stabilizers, etc.
✅ Two decades of experience and continuous activity, using an experienced and expert staff
✅ Serving more than 35,000 active industrial, office, commercial and domestic customers
✅ Concluding short-term and long-term contracts for the service and maintenance of Faratel products, etc.

✅ Our colleagues in the sales department try to provide the most appropriate device and the best services to customers by using the most up-to-date standards and techniques and observing the principles of marketing and sales, including accurate needs assessment and providing complete technical consultations by phone or by visiting the customers' place in person with a technical expert in the form of a coordinated team, with the aim of satisfying customers.

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✅ In the after-sales service unit, our technical colleagues with mastery of up-to-date knowledge due to learning the new materials required continuously and using the knowledge of the engineers and professors of Faratel Company and the use of the existing advanced equipment, compared to expertise, troubleshooting, repair, installation, preparation of the installation platform, including cabling, problem solving and everything required for the highest efficiency at the customer's place or repair shop of this agency.

*****

✅ The information technology unit of the complex, by examining the hardware and software needs of the units, has made effective efforts to prepare and install application software, as well as design new administrative-financial software in 1400 and the necessary training on information technology and specialized planning in this field in order to improve the ability of employees and create appropriate bandwidth for Internet connection, which results in speed and Ease of providing services to customers is dear. Also, in order to advertise widely and create a virtual marketing network that reflects the real market and shorten the executive paths and attract customers, it has designed a website and Instagram page.

*****

✅ According to the customer-oriented strategy and with the aim of communication between customers and the agency regarding opinions, criticisms, suggestions and complaints and using customers' experiences about products and how to provide and improve services and solve problems in the shortest possible time, the survey and customer relations unit has planned and created a permanent network of communication with customers.

*****

✅ The financial department of Faraz Yara Electronic Industries Technical Engineering Company, as the most important part of the complex, uses the most up-to-date accounting software in order to maintain the main goals of the agency, while coordinating and controlling financial activities within the framework of approved regulations, laws, regulations and instructions, tries to accurately respond and update the financial turnovers of customers.

*****

✅ We are proud that the result of years of effort, experience in gaining knowledge in the fields of sales, marketing and technical affairs and interaction with a leading company such as Faratel Company has led to the maximum satisfaction of the customers of this agency, and in recent years, we have taken an effective step in serving our compatriots and promoting the company by holding training courses and providing information and technical knowledge in person to those interested in the field of Faratel products.

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✅ Now we are proud to be one of the top representatives of Faratel Company, this enduring and well-known brand all over Iran.